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CRAIG BARNETT I certainly did not expect my property to sell so quickly. Thank you Craig Barnett. Your helpful, genuine approach has been most appreciated, nothing has been a problem for you. It is always a pleasure doing business with First National. Takes the stress out of selling and moving house. I will have no hesitation in recommending you. Thank you Craig. K Sweetman
ARREARS

 

Arrears Policy

 

ZERO TOLERANCE

 

Lease applications are only approved when we are confident that the rent will be paid on time. Changes in circumstances can put some tenants behind with their rental payments. We will not know who this might be when we sign up a new Tenancy Agreement, so it is standard procedure to advise all of our ingoing tenants about our

Zero Tolerance Policy for late rental payments.

 

Our standard follow up procedures involve SMS, email, phone calls and if necessary personal visits. This procedure may cause some people to become upset and/or embarrassed, however we make no apology for these follow up actions as the rent must always be paid on time.

 

Many property owners have a mortgage and your application has been approved on the basis that the rent will be paid on time - every time! The lease agreement is a legally binding contract and you have committed to doing just that.

 

We therefore advise that you must ensure that rental payments are a high priority, even more important than just about anything else in your household budget.

 

If at any time during your tenancy you believe that you may be late with a rental payment you must notify our office immediately so we can advise the owner of the property. We would also ask you to do all that you can to ensure that the rental payment is made on time and suggest that you borrow money from your family, friends, bank or credit cards to ensure that the rent is received on time.

 

REMEMBER, YOU WILL BE EVICTED IF THE PROBLEM IS NOT REMEDIED

 

Some tenants continually pay their rent late and in these cases we will:

 

1) Either recommend to the property owner not to renew the lease and you will be required to vacate the property at the end of your lease.

 

2) We will issue a poor payment reference should a new owner or agent require one and your details will be lodged on TICA - Australia's largest national tenant database.

 

This can affect your chances of obtaining further rental properties with other Real Estate Agents throughout Australia.

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